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Atiim OKR software review – Case Study: Opya

About Opya

Opya has a mission to make autism more manageable. Autistic Spectrum Disorder (ASD) affects 1 in 45 kids, making it the fastest growing developmental disorder in the U.S. They provide innovative clinical care using better technology and smarter operations to create a superior care experience for children on the autism spectrum and their parents. They seek to empower parents with the ability to make better decisions through actionable education content, better access to more satisfied, better trained and highly skilled employees, to clearer data and health information, and to powerful tools to help coordinate care.

Businesses fail because they fail to execute on strategy, and the Atiim platform is a way to ensure execution is on point and aligned to the strategy.

Business Challenge

As a Bay Area start up in the healthcare space, Opya knew they wanted to be different from other autism services providers – they wanted to be tech-enabled from the very start.

CEO and co-founder Jonathan Wright identified that he wanted to use Objectives and Key Results (OKRs), and be an OKR-driven company; one where it’s important to align staff with goals, rather than using traditional goal setting methods.

The company’s process for selecting a solution provider to help them achieve their goals management needs included reviewing the product features and functionality, as well as cultural fit. They wanted to set up broad objectives (i.e. grow the business, deliver an exceptional product) and empower the people to figure out what makes that happen. It was all about growing and scaling the company quickly.

How Atiim helped

Opya rolled out Atiim OKR & Goals Management Software™ to its senior management team first. Following that, the next quarter, they started using the weekly check-ins with the next layer of the organization. Finally, they involved more people using the Check-In feature and asking team members to set and track their objectives.

Starting at the beginning of 2018, Opya will use the platform company-wide and everyone will be using the full capabilities.

The check-in feature provided immediate value in creating visibility. And the built-in NPS feature – even though its anonymous – helps identify issues before they become a big problem.

Opya was able to show workers in their first professional-level job how their work aligned with the company’s overall strategic goals.

Results and Metrics

  • Established Opya as a datadriven company from inception – a rarity in the healthcare industry.
  • Improved the performance of the senior leadership team.
  • Engages new employees in their first professional jobs, helping drive better retention rates.
  • Emphasized the execution-driven culture of the company, enabling Opya to support their mission to serve more patients and clients.
  • Helps the team retain a focus on top objectives even while the company grows quickly.